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Shipping & Returns

We do our best to provide you 100% satisfaction. If you want to apply a return, please first contact our customer service and informed of the reason for returning. All items sent back to us must be complete in the original condition with all tags and labels: unused, not worn, altered or washed, etc. you can enjoy return service, over the period required we will not to return or exchange. The shipping cost of returns & exchanges is charged by the customers.
The return and refund are acceptable unconditionally if we confirmed that you did get a wrong item. Please send the photographs clearly showing the wrong item. Once it is confirmed, you can send the item back to us. And after we've confirmed the arrival of the package you returned, we' ll send the replacement or refund you the payment (only the payment for the item, the original shipping cost is excluded).
If you refuse to sign the order for some reason or if the package was automatically returned after several times unsuccessfully delivery (due to you are not available or you provided a wrong or incomplete delivery address to us), your order will be cancelled and refund will be made to the credit card used for your order. And 50% of the merchandise price will be charged by you and shipping charges will also not be refunded.
You may exchange your product for any other product in our website for equal or lesser value. If exchanged for a lesser value item the remaining balance will be refunded to your Credit Card. It should be emphasized that if you are unable to return or exchange the products within 7 days of receipt, request will not be entertained.